Troubleshooting Can’t open book with PW11

birthdaycake · 05-15-2024, 10:40 AM

The book is bought from Amazon. I connected with USB cable and deleted the book, but no change. Nothing happens when I try to open the book?

Quoth · 05-15-2024, 11:45 AM

Link to the title?
The actual Amazon page where you bought it. Not all Kindle ebooks work on real Kindles!

birthdaycake · 05-17-2024, 02:22 PM

I can read it with Cloud Reader and Kindle for Mac. I think I have to completely delete it from PW11 before downloading it again. But I don't know how? Also I have read this book on an older Kindle I owned.

05-15-2024, 10:40 AM	#1
birthdaycake Junior Member Posts: 2 Karma: 10 Join Date: May 2024 Device: none	Can’t open book with PW11 The book is bought from Amazon. I connected with USB cable and deleted the book, but no change. Nothing happens when I try to open the book?

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05-15-2024, 11:45 AM	#2
Quoth the rook, bossing Never. Posts: 11,527 Karma: 87454321 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	Link to the title? The actual Amazon page where you bought it. Not all Kindle ebooks work on real Kindles!

05-17-2024, 02:22 PM	#3
birthdaycake Junior Member Posts: 2 Karma: 10 Join Date: May 2024 Device: none	I can read it with Cloud Reader and Kindle for Mac. I think I have to completely delete it from PW11 before downloading it again. But I don't know how? Also I have read this book on an older Kindle I owned.