01-25-2013, 07:56 AM | #31 | |
Chocolate Grasshopper ...
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Good to know about Nat Geo .... The price, I assume, is lower than for the print version ? Now all I need to do is factor in how many years it would take for me to break even - and then persuade the missus ! |
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01-25-2013, 09:18 AM | #32 |
eWanderer
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OP here.... I sincerely appreciate all comments, but.... My post was not about refunds, chargebackes, etc. That's not my point. I owned a retail store for five years and I know all about chargebacks and credits from both sides of the register.
Back to the issue: I know that Discover Magazine has my email address because I get a mailing from them about every day now so I suspect I'll get my mag from Zinio when the new issue of Discover comes out. (i.e., if they have my email they got the order.) (I'll also be unsubscribing from their junk mails.) I'm a "technical" guy who is all about "details" and my pet peeve is people providing you things with ZERO details. Since my "Discover" experience I've ordered mags from Apple store (were not available elsewhere) and 2-3 other mags from Zinio. Everything went fine and I immediately was able to download the current issue of these with no problem. BUT.... When you order from Zinio (or others) the customer gets surprisingly little info. Zinio states "You will be auto-billed at end of subscription period" yet when you "buy" mags you buy a "subscription" but the buy button is for a single magazine at $1.99 (or whatever.) NOWHERE do they say how long the "subscription period" is. And I assume they actually mean "auto-renewal" because I understand each issue is billed at time of delivery. So I'll ONLY KNOW for sure what is happening by watching my credit card activity. Other questions not answered..... - Can they "take my magazine away" like Amazon can with books that I "buy"? (i.e.: I don't really own it.. I'm "leasing" it.) - How long does my magazine remain available for download? (1 yr, 100 yrs, forever?) - How long does my magazine remain available to RE-download? (same as above?) - Does the magazine on my device EVER expire? Is it on my device forever if I don't delete it? Being "technical" and "curious" in nature, I tend to be interested in how all this stuff works... But all they want to do is to give you a "buy" form so they can sell it, nothing more, nothing less..... Very very little "here's the details" info, if any at all. I thought the "eBook world" was in it's infancy and had a lot of growing up to do..... e-magazines are ten times worse! . . Last edited by 1611mac; 01-25-2013 at 10:57 AM. |
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01-25-2013, 09:23 AM | #33 | |
Guru
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I kept trying different things for a couple of days then I called back to talk to somebody else-and was only then told that only the business service center supported networks. Now I'd called the business service center both times-but it turned out that on weekends (the 1st time I called) they transferred business center calls to residential service. Of course they didn't tell me this when I was unknowingly talking to residential service-they just said 'they' don't support networks. And that was correct-is it their fault if I assumed they meant the company rather than the individual? IMO of course it is-but that's not how they saw it. Anyway, I doubt if this is your problem but it's something to think about. |
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01-25-2013, 10:47 AM | #34 | |
Outside of a dog
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I would also recommend switching from AmEx to either Visa or Mastercard for your on-line shopping. Both of the latter companies have policies against a company charging your account prior to "shipment" of the purchase. Last edited by curtw; 01-25-2013 at 10:50 AM. Reason: Credit card company info |
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01-25-2013, 10:56 AM | #35 |
eWanderer
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Everyone... please see my post 3 threads up..... this isn't about chargebacks or credit cards.... please....
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01-25-2013, 11:01 AM | #36 | |
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As far as how many issues are included in a subscription, that is on each magazine's page when you subscribe. So next to the subscribe button for Newsweek it says "Get 54 issues of Newsweek for £18.42". For the Economist it says "Get 51 issues of The Economist for £93.56", and so on. |
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01-25-2013, 11:05 AM | #37 | |
The Dank Side of the Moon
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but remember this IS a nightmare. Last edited by kennyc; 01-25-2013 at 11:07 AM. |
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01-25-2013, 11:43 AM | #38 |
Wizard
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It also amounts to a cash advance on the card, which many cards actually do allow. But at a much higher interest rate.
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01-25-2013, 12:09 PM | #39 | |
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I do have to credit Zinio though... There IS a "Turn Continuous Serivice Off" link right there.... no hassle to turn off auto subscription. Last edited by 1611mac; 01-25-2013 at 12:12 PM. |
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01-25-2013, 12:20 PM | #40 |
The Dank Side of the Moon
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Yes, it is very confusing, same confusion on Amazon from what I've seen.
I've bought a couple of issue of Rattle (journal of creative non-fiction) which are great (other than table of contents issues) but the details about subscribing are less clear. |
01-25-2013, 12:25 PM | #41 | |
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Never seen a magazine that didn't have a 'normal' subscription option. I guess the magazine publisher must have wanted it that way. |
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01-25-2013, 12:49 PM | #42 |
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I track all my expenses in software and I'd rather enter one transaction for 12 issues of a mag than have to enter it each month!
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01-25-2013, 01:54 PM | #43 | |
eWanderer
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Here's what a VERY QUICK Zinio customer support email said:
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01-25-2013, 01:56 PM | #44 | |||
Wizard
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When you shop for a magazine title, you can buy either a subscription or a single issue. For instance, for National Geographic the subscription for 12 issues is $19.99, and a single issue is $4.99. When you buy a subscription, you are billed $19.99, and won't be billed again until that subscription renews in 12 months. If you have your subscription set on "auto-renew," Zinio will bill your credit card automatically. If you don't have it on auto-renew, they will send you an email when your subscription expires. You can see your subscription details on your Zinio account page. There you can see how many issues they have already sent on a subscription, how many issues are remaining, and if the subscription is set to auto-renew. Quote:
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Nope. Not that I can tell. I have magazines that are more than two years old on my device. Last edited by pidgeon92; 01-25-2013 at 01:58 PM. |
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01-25-2013, 02:00 PM | #45 |
The Dank Side of the Moon
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Thanks for that pidgeon92!
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